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ASTD Press releases new book that promises excellence in internal consulting!

March 10, 2011 15:13 by Tora Estep


“I don’t get no respect” could be a catchphrase for an internal consultant—but not anymore. A few days ago, ASTD Press published Consulting on the Inside, 2nd edition, and once internal consultants get their hands on this book and start applying its lessons, they will get respect in spades.

How are internal consultants different from externals? Well, let’s look at external consultants first. The external consultant—often perceived as having a lot of expertise, experience, and credibility—is brought in by senior executives to “facilitate a client-requested change without having the formal authority to implement the recommended actions.” He or she is often viewed as an objective outsider, someone who has a lot of broad business experience and knows all the latest and greatest business thinking. Often he or she is viewed as a hotshot who is trusted by the executive team to fix an organizational problem.  

Internals, however, sometimes seem to lack credibility and aren’t taken seriously. They can be viewed as having an agenda, as not being objective. Also, they lack the broad business exposure that external consultants gain as part of their everyday work. 

However, internal consultants do some advantages externals don’t have: They have deep knowledge of the organization—its culture, its lingo, its history, the ways things are done—which can give them an edge in getting projects off the ground because they know who to talk to and how to make things happen.

In Consulting on the Inside, 2nd edition, Beverly Scott and B. Kim Barnes provide all that an internal consultant could need to leverage their advantages and minimize their disadvantages. The book provides an eight-phase consulting model that allows for the often nonlinear and iterative nature of the internal consulting process.

One of the new additions to this second addition is a section devoted entirely to the interpersonal skills that are required for success in internal consulting (and in business in general). The skills that B. Kim Barnes brings her considerable experience and in-depth knowledge to include influence, negotiation, innovation, change, and team effectiveness.

And finally one the real values of the book are the tools provided both in the hard copy and on the web. These include meeting agendas, self-assessments, processes, models, flowcharts, and more.

So read the sample chapter at the Consulting on the Inside webpage, pick up a copy, and get some respect!


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What's coming up in ASTD Press books?

February 18, 2011 14:46 by Tora Estep

It's that time of year again. When we at the Press are scrambling to get books ready for the International Conference & Exposition, and somehow all of that content seems to run together into a big blur. So what I am working on that you can expect to see in Orlando?

First off, we've got the revised edition of Consulting on the Inside by Beverly Scott and B. Kim Barnes coming out in the beginning of March. In her endorsement, Elaine Biech says, "Expecting nothing but excellence from these two master consultants, I was not disappointed to see new models and valuable concepts intertwined with many of the practical tools such as sample contracts, agendas, team charters, and others from the first edition. Bev and Kim ensure your success from helping you define your internal consulting role, to overcoming the most common challenges, through ensuring successful implementation. They do this with the practical ease of consultants who really know their business. Consulting on the Inside sits obligingly on my bookshelf within easy reach at all times." In other words, this book is packed with tools and information; moreover, the authors have provided a wealth of web appendixes, which will be made available in a few weeks. I will be sure to post a blog when the webpage is up and running. 

Next is another revision. This time of ASTD Press's most popular book of all time: Telling Ain't Training. Authors Harold Stolovitch and Erica Keeps have revised and expanded this treasure while maintaining the relaxed voice and research-based content of the original. You can expect to see that one sometime in early May.

Rita Smith, vice president of enterprise learning for Ingersoll Rand, has written Strategic Learning Alignment, which provides a model that provides clear explanations of how executives in organizations speak and what they want, which will help leaders of learning organizations to communicate their value, get recognition, and make a difference. The book will be out in early May.

Last, but not least, I am working on a contributed volume called The Executive Guide to Integrated Talent Management. Edited by Pat Galagan and Kevin Oakes, the book features 17 chapters written by "gurus" and practitioners that will take you inside the concept and practice of integrated talent management. Topics covered include an overview of integrated talent management; recruiting; compensation and rewards; performance management; succession management; engagement and retention; leadership development; as well as section on pulling it all together. This book will also be available in May.

Of course, I am not the only person working on books at the Press. Ashley McDonald, who came on board only a few months ago, is working on a revision of ISD From the Ground Up by Chuck Hodell and 10 Steps to Successful Change Management by George Vukotich, both of which will be available at ASTD's International Conference and Exposition in May. And you show up to the conference, don't forget to stop by the store and say hi! I'll be there! Smile

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