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Learning Industry News and Opinion

Emotional Intelligence: The Benefits of Singing the Blues

November 14, 2011 15:34 by vstgerard

(From CNN) -- The concepts of emotional intelligence (EI), self-worth, authenticity, and employee meditation rooms might conjure up thoughts of new-age healing centers. But the benefits of tapping employees' emotional happiness mean the ideas are now being picked up by mainstream corporations.

Brochner Hotels, one of Copenhagen’s oldest and most successful boutique hotel chains, is one business discovering the benefits of EI. Karim Nielsen, the chain's CEO, says he introduced the strategy to shift the company's culture. Nielsen points to a reluctance, at times, of staff members to engage with customers, to sell its products and promote the brand. "The front desk is like a stop sign they don't go beyond," he says.

Now, Nielsen is sending all hotel employees through EI training to help them become more open and confident, understand their own limitations and fears, and to boost their self-worth and comfort in dealing with other people.

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Categories: Learning & Development | News

New for Aspiring Doctors, the People Skills Test

July 11, 2011 11:00 by jllorens

(From The New York Times) ROANOKE, Va. — Doctors save lives, but they can sometimes be insufferable know-it-alls who bully nurses and do not listen to patients. Medical schools have traditionally done little to screen out such flawed applicants or to train them to behave better, but that is changing.

At Virginia Tech Carilion, the nation’s newest medical school, administrators decided against relying solely on grades, test scores and hourlong interviews to determine who got in. Instead, the school invited candidates to the admissions equivalent of speed-dating: nine brief interviews that forced candidates to show they had the social skills to navigate a health care system in which good communication has become critical.

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Categories: Learning & Development | News

New Whitepaper Looks at Impact of Behavioral Style on "Strengths Based Leadership" Model

April 28, 2011 15:30 by Ann Pace

(From PRWEB) -- The TRACOM Group has released a new whitepaper on how its SOCIAL STYLE model supports the findings of the Gallup® organization's Strengths Based Leadership model.

This whitepaper, "SOCIAL STYLE and Strengths Based Leadership," is the latest in TRACOM's SOCIAL STYLE Connections series. These free, downloadable whitepapers discuss popular workplace effectiveness programs and how the behavioral preferences and emotional intelligence (EQ) concepts of SOCIAL STYLE enhance their impact.

The Strengths Based model has been developed and refined over the years by the Gallup® organization. Through statistical analysis, Gallup recently discovered four leadership dimensions within this framework: Executing, Influencing, Relationship Building, and Strategic Thinking. TRACOM's whitepaper summarizes the Strengths Based model, how its leadership dimensions parallel the four SOCIAL STYLEs, and how the SOCIAL STYLE model contributes to its effectiveness.

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Changing the Assessment Industry FOREVER: EQ-i 2.0 Launch Events

April 5, 2011 11:26 by jllorens

BIG STATEMENT? IT SURE IS.
How do we know? We talked to over 700 consultants, coaches and HR professionals…people just like you. They told us what they wanted and we listened. Introducing the new EQ-i 2.0 Experience—making you the authority in emotional intelligence.

BE AMONG THE FIRST TO EXPERIENCE THE NEW EQ-i 2.0
For an exclusive sneak peek, be among the first to experience the new EQ-i 2.0 at a prelaunch event near you. Please book early as space is limited.

Find more information, or to sign up, go to:
www.mhs.com/LaunchEvents


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Categories: ASTD Professional Partner News

Emotional Intelligence Tied to Leadership Success, Reports New White Paper

July 29, 2010 16:30 by Ann Pace

(From PRWEB) -- Emotional intelligence has been called a "soft skill" but research shows that it delivers bottom-line business results. That's the core message of a new white paper from The Glowan Consulting Group.

The complimentary white paper is titled Applying Emotional Intelligence: Why Successful Leaders Need This Critical Skill.

The quality of emotional intelligence is defined as having the ability to understand, manage and respond effectively to one's own emotions and the emotions of others. A key benefit is that it helps business leaders create a work environment where people at every level are collaborating and aspiring to do their best work.

For example, at PepsiCo, those executives identified as emotionally intelligent generated 10 percent more productivity and added nearly $4 million in economic value. These and other success stories populate the new Glowan paper.

"The best, most successful leaders master their own states of being before they try to lead others," says Marc Michaelson, co-principal of Glowan Consulting. "They know with great clarity and conviction who they are and what they believe . . . they can calmly navigate the growing complexities of today's global business environment and inspire their employees at every level."

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Categories: News | Research

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Blogs: Emotional Intelligence Decreases Workplace Stress

June 9, 2010 08:14 by jllorens

(From anythingandeverything.org) "I confess to enjoying the Harvard Business Review papers that describe many important issues about stress, workplace stress, work behavior, emotional intelligence and a range of other important organizational factors. Their research is robust, pertinent, and always helpful. There is a consistent theme that emotional intelligence is one of the most essential attributes promoting (or denying) your effectiveness in the work place. Their recent research points to the important role of what they call ‘group emotional intelligence’ in meeting organizational goals and objectives. Given the amount of emphasis in most organizations on collaboration and team work this is not surprising. Obviously, if people working on a team have high levels of self-awareness and ‘other’ awareness (being able to understand and use strategies to work with the personal styles of team members) then the team will have greater harmony and increase productivity."

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Categories: News | T+D

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Free Webinar: Use Emotional Intelligence to Unlock Your Potential

May 3, 2010 14:47 by Victoria Devaux

Announcing a free Webinar on Wednesday, May 19, 2010
7:00 - 8:30 p.m. (EST) Lesley Lazin Novack received her second M.A. and her Ph.D. in Developmental Psychology from The University of Virginia (Graduate School of Arts and Sciences) in 1987. She taught at Mary Baldwin College from 1986 until 2008, when she retired as a Professor Emeritus. She served as department chair for a number of years and taught in Mary Baldwin's M.A.T. program. In addition to years of experience in the classroom, Lesley has published articles in peer reviewed journals and has presented papers, including invited addresses, in the United States, Scotland, Ireland, England, and China. In addition to her scholarly pursuits, Lesley has been an antiques dealer, specializing in small English antiques for many years. She has combined her love of psychology and business into a new career as a consultant, specializing in emotional intelligence. Register to learn how to apply emotional intelligence to interviewing success! 

 

For more information on emotional intelligence, consider attending the session Emotional and Organizational Intelligence: The Emotional Aspect of HPI at the ASTD 2010 International Conference and Exposition, or check out Jeff Feldman and Karl Mulle's book, Put Emotional Intelligence to Work: Equip Yourself for Success.


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Categories: Books

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Gary Lauder's TED talk: where EQ meets traffic signs

April 8, 2010 10:53 by jllorens

(From the TED site) Fifty percent of traffic accidents happen at intersections. Gary Lauder shares a brilliant and cheap idea for helping drivers move along smoothly: a new traffic sign that combines the properties of "Stop" and "Yield" -- and asks drivers to be polite.

http://bit.ly/bTllML


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Categories: News | T+D

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"Enhancing Emotional Intelligence with Style"

June 26, 2009 14:27 by Ann Pace

Highlands Ranch, Colo. (PRWEB) June 25, 2009 -- Emotional intelligence is critical for workplace effectiveness and improved business performance. However, there are few guides that offer practical ways to learn and apply emotional intelligence for enhanced effectiveness in the workplace.

The TRACOM Group released "Enhancing Emotional Intelligence with Style," a guide that provides specific advice for improving emotional intelligence. "Enhancing Emotional Intelligence with Style" is the fourth guide in TRACOM's Working With Style series and presents a framework for understanding how people of different working styles both display and interpret emotional intelligence skills.

Emotional intelligence is the ability to perceive, control and evaluate emotions to improve work and personal life. TRACOM's SOCIAL STYLE is the world's best-known model for improving interpersonal effectiveness and closely parallels the steps to understanding and improving emotional intelligence.

(Read more here.)

 


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Research: Emotional Intelligence Promotes Positive Business Performance

June 5, 2009 13:41 by jllorens

Highlands Ranch, Colo. (PRWEB) June 3, 2009 -- Research indicates a strong relationship between business performance and emotional intelligence. In recent years, interest in emotional intelligence has grown as research shows impact on a variety of business measures, including recruiting and job selection, sales results and leadership performance. Emotional intelligence is the ability to perceive, control and evaluate emotions to improve work and personal life.

In a new whitepaper titled, “Emotional Intelligence: What’s New, What’s True — Improving EQ with Behavioral Styles,” the TRACOM Group explores the importance of emotional intelligence and its direct link to critical business measures and individual success, more so than traditional measures such as IQ. The complimentary whitepaper can be downloaded at http://www.tracomcorp.com/forms/eiwhitepaper.html.

The whitepaper also explores the genetic disposition people have for emotional intelligence and the affect it has on improved leadership and managerial performance. However, research also shows that emotional intelligence, just like technical skills, can be developed through a systematic and consistent approach to training and development.

(Read the entire article.)

 


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