(From PRWEB) -- Emotional intelligence has been called a "soft skill" but research shows that it delivers bottom-line business results. That's the core message of a new white paper from The Glowan Consulting Group.
The complimentary white paper is titled Applying Emotional Intelligence: Why Successful Leaders Need This Critical Skill.
The quality of emotional intelligence is defined as having the ability to understand, manage and respond effectively to one's own emotions and the emotions of others. A key benefit is that it helps business leaders create a work environment where people at every level are collaborating and aspiring to do their best work.
For example, at PepsiCo, those executives identified as emotionally intelligent generated 10 percent more productivity and added nearly $4 million in economic value. These and other success stories populate the new Glowan paper.
"The best, most successful leaders master their own states of being before they try to lead others," says Marc Michaelson, co-principal of Glowan Consulting. "They know with great clarity and conviction who they are and what they believe . . . they can calmly navigate the growing complexities of today's global business environment and inspire their employees at every level."
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