The Official ASTD Blog
Learning Industry News and Opinion

Getting federal employees and managers on the same page

November 22, 2011 12:00 by Ann Pace

(From The Washington Post) -- The Federal Deposit Insurance Corporation (FDIC), listed No. 1 in this year’s Best Places to Work in the Federal Government rankings, had been rated 25th out of 30 large agencies six years ago.

After initiating a set of management reforms geared toward improving employee culture and morale, the FDIC has seen their scores skyrocket – a good reminder to federal leaders that doing the hard work can improve employee job satisfaction, commitment and ultimately performance.

To help federal leaders turn their agencies around, the Best Places to Work analysis produced by my organization, the Partnership for Public Service, includes staff/manager alignment data that provides insights into how the employees and the leaders each perceive the work environment.

Read more.


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Categories: Government | News

Categories: Government | News
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Employee Engagement Hits New Lows as Workers Feel Stuck

October 11, 2011 12:30 by Ann Pace

(From PRWEB) -- Modern Survey's recent study of employee engagement levels in the U.S. workforce has unveiled the somewhat disturbing reality that even while employee engagement is sinking to new lows only 21% of workers report that they are seeking new employment opportunities.

Conducted in September 2011, the most recent iteration of Modern Survey's bi-annual study found that 70% of employees are now either disengaged or under engaged at their job – a record high number since Modern Survey began tracking these numbers in 2007 before the recession started. Additionally, the number of fully engaged employees has dropped to a record low of just 8%. Compared to one year ago when 15% of the workforce was fully engaged, the most recent data demonstrates a profound deterioration in the number of workers who are fully committed to their work and to their organization.

Shockingly, while 70% of workers are disengaged or under engaged, approximately one fifth of workers reported that they are currently looking for a new job at a different organization – a percentage which is remarkably consistent across nearly all captured demographics, including job level, pay basis (salaried vs. hourly) and company size.

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Categories: News | Research

Categories: News | Research
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Survey Shows 1 in 3 Employees Would Work Extra Week Each Year for Company Incentive Program

September 6, 2011 12:30 by Ann Pace

(From Business Wire) -- If your business is suffering from low workforce motivation, consider adding an incentive program. According to survey results from Staples Advantage, the business-to-business division of Staples, Inc., incentive programs -- which reward employees for meeting performance-based milestones -- can help bolster performance and morale. Results show that one-third of office workers would even be willing to put in an extra workweek each year if it meant their company would implement one.

Meanwhile, for employees that already participate in company-driven incentive programs, the benefits are clear. These participants say the programs have made them:

-- Feel more valued (85 percent)

-- Happier and more motivated at work (70 percent)

-- More loyal to their company (65 percent)

-- More productive and able to get better results (about 60 percent)

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Categories: News

Categories: News
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Canada: Respect for Co-Workers a Top Factor for Job Satisfaction

August 23, 2011 12:00 by Ann Pace

(From Business Wire) -- With the current tumultuous economic climate, retaining top talent is key to business’ success. The findings from a new global survey by Regus, the world’s largest provider of flexible workplaces, identifies the top factors for employees’ overall job satisfaction and in turn, corporations’ retention of talent.

Canadian workers declare that showing respect towards all members of staff is the most important ingredient to creating a happy business culture. In the latest survey by Regus over 17,000 respondents from more than 80 countries were asked what factors were most likely to help create a happy work atmosphere. Seventy percent of Canadian workers cited respect for colleagues as the key ingredient. Vocally acknowledging the work of others (51 percent) and encouraging skills and knowledge sharing (50 percent) were voted second and third most important factors. Actively celebrating colleagues’ successes was also nominated by 41 percent of respondents.

Wes Lenci, regional vice president, Regus explained, “From June through to August, workers typically take advantage of the slower pace to evaluate their work situation. The results of this survey should serve as a wake-up call to managers who may be overlooking simple, practical and cost-free measures they can take to make sure they keep up staff morale.”

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Categories: International | News

Friendly Workplace Tied to Longer Life

August 8, 2011 14:00 by Ann Pace

(From The Huffington Post) -- Being friendly with your colleagues does more than help your standing when it comes to office politics; new research suggests it can help you live longer, too.

A small study published in the journal Health Psychology found that people who said they didn't have good social support at work were nearly two-and-a-half times more likely to die over a 20-year-period.

"We spend most of our waking hours at work, and we don't have much time to meet our friends during the weekdays," Dr. Sharon Toker, of Tel Aviv University, told The Telegraph. "Work should be a place where people can get necessary emotional support."

The study included 820 adults ages 25 to 65 who worked 8.8 hours a day, on average. Researchers looked at their mental and physical risk factors -- like smoking, obesity and depression -- and included people in the study who came from a diverse range of fields, like finance, manufacturing and health care, The Telegraph reported.

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Categories: News

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India: How Competition at Work Benefits You

August 3, 2011 15:30 by Ann Pace

(From Silicon India News) -- Competition is inevitable at workplace. Each employee is trying to outdo another employee in his or her performance levels. Appreciation rewards and to get noticed from employers has become a very important aspect in one's workplace. It is but natural, that everyone face competition at a workplace but stiff competition always prepares you for something tougher.

Competition in the workplace is a double-edged sword. Used correctly, you can get results; used ruthlessly, you can kill morale. A fine line exists between a competitive spirit and being aggressive hence you need to follow a healthy competition which will benefit you in many ways.

Read more.

 


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Categories: International | News

Are Your Employees Checked Out?

June 23, 2011 12:30 by Ann Pace

(From CNBC.com) -- It's 10 a.m. Do you know where your employees are? Or what they're up to?

According to a new report by HR consultancy Mercer, there's a 50 percent chance that any given employee is either checked out or looking to leave.

Which means if they're not at their desk, they might be off interviewing with the competition.

And if they are at their desk, they might not be doing anything anyway.

According to the report "Nearly one in three (32%) US workers is seriously considering leaving his or her organization at the present time, up sharply from 23% in 2005. Meanwhile, another 21% are not looking to leave but view their employers unfavorably and have rock-bottom scores on key measures of engagement, a term that describes a combination of an employee's loyalty, commitment and motivation."

Read more.


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Categories: News

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Civility: What it’s Worth – How Bad Behavior at Work Affects More than Morale

May 17, 2011 15:00 by Ann Pace

(From PRWEB) -- In its Today Show series, NBC News recently asked the question, “Is civility dead?” It’s a hot topic. If civility is indeed “dead,” at what cost? The statistics are staggering… and can be paralyzing to any business.

According to the poll of a national sampling of diverse managers and employees (from The Cost of Bad Behavior, How Incivility Is Damaging Your Business and What To Do About It by Christine Pearson and Christine Porath), a single incident of incivility in the workplace will result in the following:

  •     48% of affected employees intentionally decrease work effort.
  •     47% intentionally decrease time at work.
  •     80% lose work time worrying about the incident.
  •     63% lose time avoiding the offender.
  •     78% admit their commitment to the organization declines.
  •     12% actually change jobs.

Not only does bad behavior affect the bottom line with regard to morale, but managing its after-effects also costs the employer time and money.

Read more.


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Categories: News

Categories: News
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Motivate Employees by Enriching Them

April 19, 2011 12:30 by Ann Pace

(From the Forum for People Performance Management and Measurement) -- As business leaders search for ways to better motivate today's multi-generational, multi-cultural, post-recession work force, the Forum for People Performance Management and Measurement offers up the concept of "employee enrichment" as a solution to the dilemma in its newest white paper, Beyond Employee Engagement: Creating Enrichment.

According to Forum President Keith Fenhaus, who is also president of Hallmark Business Connections, the organization's recent research and analysis finds that today's employees require more than standard motivation techniques and productivity measures to spur top performance. "Employees no longer want to simply be rewarded for their efforts; instead, they want to feel as though they are truly valued and cared for as individual contributors," he said. 

Read the whitepaper.


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Categories: News

Categories: News
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Ready, Aim, Coach: How HR Can (and Should) Coach Managers on Problem Employee Behaviors

March 8, 2011 15:00 by Ann Pace

(From UNC Kenan-Flagler) -- Problem employees are the bane of everyone’s existence in an organization. They cause productivity to plummet and damage morale. Because few people enjoy conflict, managers often go to extremes to avoid addressing the problem behavior. It seems inevitable that it winds up in the HR department. Unfortunately, by the time it does, the damage has already been done and the clean-up can take months.

This white paper will show HR and talent managers how to use coaching skills to help managers handle problem employee behavior and reduce the workplace costs associated with problem employees.

Read more.


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Categories: Research

Categories: Research
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