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Learning Industry News and Opinion

From Social Learning to Workforce Collaboration

February 23, 2012 14:30 by Ann Pace

(From Jane's Pick of the Day) -- Eagle-eyed readers will have noticed that I changed the title of my main blog from “Learning in the Social Workplace” to “Workforce Collaboration” Why? Well, to try and avoid the “learning” word or at least the term “social learning”! Let me explain.

Despite the fact that numerous studies have shown that most workplace learning takes place outside training - the term “learning” is for many people still synonymous with training. They simply don’t realize (or value the fact) they are learning (ie acquiring new knowledge and skills) every day in everything they do – because they have been conditioned to believe that learning only happens in a classroom or an online course – that involves studying or memorization – and when a teacher is involved.

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Social Learning: Key resources from January

February 7, 2012 12:30 by Ann Pace

(From Jane Hart's Learning in the Social Workplace blog) -- Here is my pick of 10 articles about social learning since my last posting just before Christmas. I have listed them below in chronological order, and also added a short quote from each of them to give you a flavour of what each is about. If you want to read further articles you will find many more that I have saved in my 2012 Reading List.

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Social Media And The Workplace: Virtual Worlds and Legal Realities in 2011

October 10, 2011 17:45 by jllorens

(From Transworld Business) Radical revolution. Breaking boundaries. Peak performance. Sounds like the last ten years in surfing, skating or riding, right? Probably.

But that also describes the advances in personal communication platforms. These changes have altered how we all play, live and work. What was once spoken, or written and edited, is now instantly uploaded for all to see and hear. Coupled with eroding workplace boundaries, employers face new challenges with employees.

This article briefly discusses how these personal communication platforms (i.e., social or new media) are impacting the workplace. And potentially increasing liability risks for employers.

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Workplace social policy gets an overhaul

October 5, 2011 13:27 by jllorens

(From btobonline.com) Think your company has an adequate understanding of how employees may or may not use social media? Think again. Last month the National Labor Relations Board issued a decision that roiled the common thinking about how companies can govern the social media activities of their employees.

The NLRB ruled Sept. 2 that Hispanics United of Buffalo, a New York social services nonprofit organization, must reinstate five employees with back pay after they were fired for griping among each other on Facebook about a co-worker's job performance.

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Social Learning for a Social Workplace

September 6, 2011 12:30 by Ann Pace

(From customerthink.com) -- There is little doubt that the emergence of Web 2.0 and social networking tools have radically changed the way organizations do business… so much so that terms such as "social business", "social enterprise", and "social workplace"—terms that had hardly existed a decade ago—are now widely accepted as commonplace phrases. Furthermore, it is apparent that these popular "buzz words" all have something in common: the word "social".

Unlike the days of old when working was simply a matter of getting your daily tasks done by yourself (or perhaps with the help of a friendly colleague or two), the new social workplace requires a level of interaction where daily conversations and activities are highly collaborative in nature and peer-to-peer oriented, and where knowledge is shared extensively without traditional time or geographic constraints. It is this new level of interaction, fostered by social tools, that have led many businesses to adopt new innovative approaches to business execution and strategies that impact the bottom line. And it is exactly this model of the social workplace, where tools and individuals mingle to create an integrated collaborative experience, that provides the immediate input and feedback that businesses need to compete locally and globally.

Unfortunately, with this new model of the social workplace, conversations happen in 140 characters, documents are collaboratively created, and content is archived and calculated—but very little experience and knowledge is actually shared. As a result, many executives have to deal with a series of looming questions:

  • How can you continue to move fast, yet take the time to invest in growing your business?
  • How can there be employee development when no one can stop long enough to teach or learn?
  • And how can you identify the internal skills, intelligence, wisdom and expertise that your employees have and distribute it in a way that flows right into your business stream?

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Knoodle Announces Enhanced Interface to Power Social Learning

August 15, 2011 17:51 by jllorens

Social Features and Easy-to-Use Interface Allows Anyone in a Company to Create On-Demand Presentations and Learning Content

SANTA CLARA, Calif., July 19, 2011 /PRNewswire/ -- Knoodle, an innovative cloud-based social learning solution provider, announced today the third release of its social learning platform.  In this release, Knoodle has enhanced the entire presentation creation and management process, allowing anyone in a company to quickly create and deliver content to facilitate social learning.  Knoodle brings learning and knowledge sharing to the center of any social workplace with functionality that allow companies to deliver hosted, informal, self-paced, and mobile training on demand.

"The future of e-learning is just-in-time training; small sessions only 10-15 minutes long that include video and are mobile.  This is how the current generation learns, with video and short blasts of information," said Tammy Turner, Director of Training, at Fresquez Concessions. "Knoodle enables the training of tomorrow in an inexpensive product today."

Knoodle combines social features (such as chat, annotation, comments, and viewer ratings) with the capabilities of a lightweight learning management system (LMS) (such as testing, tracking, and data reporting) into a single solution where anyone can augment PowerPoint slides with audio, video, or voice-recordings to create a social learning environment.  With Knoodle, anyone in an organization can share their expertise as a teacher and leverage that knowledge as a student.  Knoodle's new release focuses on eliminating complicated design, the need for extensive course scheduling and video production expertise, and the cost of expensive learning management systems.  New functionality includes:

    Adding surveys, quizzes, video, and audio while you create a presentation: You can now add quizzes/surveys as well as record video and audio on the fly as you create your presentation, making the presentation creation process much more streamlined.
    Drag-and-drop multiple files for uploading: The new "drag-and-drop" feature lets you select and drag multiple files from your desktop into Knoodle for easy bulk uploading.
    Fine-tune slide syncing: Fine-tune your presentations by typing in the exact time you want a slide to appear in your video our audio track – perfect if you already know the specific timing for your presentation.
    Manage your presentations easily: Our new "Manage" interface provides a much improved layout that allows you to see all presentations in one viewing window, making editing and publishing your presentations even easier.


"Today's social workplace needs knowledge sharing and learning that leverages the experts across a business without slowing the company down," said Michael Rose, GM of Knoodle.  "Knoodle breaks down the barriers between silos of people where knowledge resides, and takes the complication out of training and knowledge sharing by turning every presentation and piece of content that may already be available into a quick opportunity to learn collaboratively.  Now, in a matter of minutes, they can share, grow and innovate together."

Links:

Pricing and Availability
http://www.knoodle.com/pricing

Product Features
http://www.knoodle.com/tour

ABOUT KNOODLE

Knoodle provides a quick and easy cloud-based social learning solution.  With Knoodle, organizations can deliver presentations and online training in the way their social workplace operates today: socially, organically, and ubiquitously.  Knoodle places communications and training in the hands of every employee, allowing for dynamic and on-demand knowledge sharing with team members, partners, and customers.  Deliver more engaging presentations and training within minutes by using a combination of PowerPoint slides, video, audio, images, surveys or tests, multiple delivery options, and data analytics.

Founded in 2009, Knoodle is an SK Telecom Americas portfolio company. With a $12 billion market cap, SK Telecom (NYSE: SKM) is South Korea's largest telecommunications company.

For more information, visit www.knoodle.com.


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Blogs: Measurement is repetitive, off-key music in the learning community.

August 15, 2011 16:25 by jllorens

(From CLO Magazine) Our world — and the world of work — is changing fast. I realize some of you may not even know what a vinyl record is, let alone why the phrase “sounding like a broken record” is relevant, but bear with me as we waltz down memory lane — music pun intended. This is my way of sharing a once familiar metaphor that has been made obsolete by the digital age, but is appropriate for a discussion of the importance of metrics for the CEO.

For those who have never heard music played on a phonograph, sometimes the record player’s needle would get stuck in a crack of the vinyl surface on a broken record. The result would be a continuous repeating of the same few bars of music.

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Social Learning Competencies: A Call to Action for Learning Professionals

August 10, 2011 10:24 by Kristen Fyfe

The use of social media tools is revolutionizing the learning and development profession and practitioners need to develop skills in this important area. ASTD announces an update to the ASTD Competency Model that identifies competencies in social learning. This update will also be reflected in the Certified Professional in Learning and Performance (CPLP) certification exams beginning in September, 2011.

A feature article titled “Social Learning: A Call to Action for Learning Professionals,” in the August issue of T+D magazine, contains information about the new social learning competencies and the update to the ASTD Competency Model.

The research-backed competency model is strategically important to the profession because it answers the question, “What do learning professionals need to know and do to be successful in the learning and performance field?” The model includes nine areas of expertise (AOE) and identifies what knowledge and skills are important to have and develop. ASTD published the latest major ASTD Competency Study in 2004 as a means to define and advance the profession, and to provide a roadmap for professional development for learning practitioners. 

Information about the ASTD Competency Model and social learning update can be found at www.astd.org/competencymodel. Information about the CPLP certification exam changes related to social learning competencies can be found at www.astd.org/cplp.


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Enterprise Hive Releases HiveSocial 3.0, HiveSocial Now for Education

July 15, 2011 12:30 by jllorens

Enterprise Hive’s software-as-a -service collaboration platform HiveSocial™ has been upgraded to Microsoft’s .NET 4.0 Framework. This upgrade provides a technology infrastructure that rapidly allows customers more flexibility to connect to existing applications with their on-line communities. In addition, significant enhancements were developed to optimize user engagement. These enhancements include simplified content creation, ameliorated content search and sharper navigation.

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Help Write a Book! ASTD Author is Looking for Social Learning Tips, Tricks, and Tools

May 10, 2011 15:52 by Kristen Fyfe

Darin Hartley, author of 10 Steps to Social Networking for Business is writing a new book on social learning and wants the input of learning practitioners who are using social learning every day. Here's Darin's message:

I am working on a follow-up book to 10 Steps to Successful Social Networking for Business (ASTD Press, 2010) called: 101 (or so) Tips, Tricks and Tools for Social Learning (ASTD Press, 2012). The market is saturated with books on social media and networking in general, but there are fewer books available on the practical application of social learning. Many of you are interested in leveraging social media for learning…but aren’t sure of some of the capabilities of the technology or your own capabilities to implement. You want to use the technology but might not be clear on some ways to harness the power of these systems to help support learning readiness in your organization. This book will be full of ideas (101 or so) for lots of ways to implement aspects of social media into your learning and performance programs.

In the spirit of these technologies, and because, I believe that real-world practitioners, like yourselves will have the best, most practical tips, I’m reaching out to you for your input. Please send me your social learning tips, tricks, and tools—I have created an intake survey here: http://www.surveymonkey.com/s/GMKFC5B

The survey can be used to gather contact information and the highlights of the social learning best practice you want to share. The best part of this is if your input becomes part of the book, you will be recognized in the book, as well as receive a copy after publication!

Join our Facebook fan page to receive updates and special offers: http://www.facebook.com/pages/101-or-so-Tips-Tricks-and-Tools-for-Social-Learning/161117477286324?sk=info


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