Conflict Prevention Week Offers Ways to Create More Success and Satisfaction in Your Relationships.
Carlsbad, CA — January 26, 2012 – Just in time for Valentine's Day, Conflict Prevention Week will feature webinars and activities focused on preventing and managing conflict in your relationships. The event is sponsored by the new book Have a Nice Conflict, and will feature a number of special book offers during the week of February 6th, 2012.
Among the prominent speakers taking part in Conflict Prevention Week are globally recognized leadership expert, Michael Maccoby, internationally recognized authority on employee engagement, Beverly Kaye, and best-selling email etiquette author Mike Song. Each day will also feature a 30-minute exploration of each of the 5 Keys to Having a Nice Conflict – skills discovered by the characters in the book.
The Five Keys to Having a Nice Conflict
Poorly managed conflict takes a toll on our time, money, health, and happiness. However, we can learn to have a nice conflict—the type of conflict that consistently leads to greater productivity, stronger relationships, and leaves everyone involved feeling good about themselves.
1. Anticipate: Anticipating conflict starts with having a better understanding of the people you're dealing with and how their view of a situation might differ from your own. When you respect a person's unique vantage point, you're better equipped to steer clear of their conflict triggers.
2. Prevent: Preventing conflict is about the deliberate, appropriate use of behaviors in your relationships. If you know a person who highly values trust and fairness, you can prevent conflict with him/her by not using words or actions that threaten those values.
3. Identify: There are three basic approaches in conflict: rising to the challenge (assert), cautiously withdrawing (analyze), or wanting to keep the peace (accommodate). When you are able to spot these approaches in yourself and others, you are empowered to handle conflict situations more productively.
4. Manage: Managing conflict involves creating conditions that enable others to manage themselves out of the emotional state of conflict. But it's also important to manage yourself out. Managing yourself in conflict can be as easy as taking some time to see things differently.
5. Resolve: To create movement toward resolution, we need to show the other person a path back to feeling good and valued. When people feel good about themselves, they are less likely to feel threatened and are free to move toward resolution.
Written in the form of a novel, Have a Nice Conflict follows one man's fight to save his relationships and rescue his sinking career. Sales manager John Doyle would consider his career a success—he's his company's top salesman, and his take-charge attitude gets the job done. But when he is passed over for promotion—again—after losing two employees, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each. Once he recognizes his own values and conflict trigger points, as well those of other people, John becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even prevent conflict altogether.
Have a Nice Conflict can be found at all major bookstores and online booksellers with special offers and events available February 6 – 10, 2012 as part of Conflict Prevention Week. Visit www.haveaniceconflict.com/preventionweek for more details.
Categories: ASTD Professional Partner News