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Know any good book reviewers for ASTD Press publications?

November 19, 2009 12:02 by Victoria Devaux

ASTD Press would like to get some more feedback on our titles as they come out so we know what our audience likes, dislikes, is getting too much or too little of, etc. Do you have a favorite reviewer who never lets you down? Which reviewer do you trust completely? Your suggestions can ultimately help you make better choices about getting the best vaule out of ASTD's publications! Reply here or email publications@astd.org with your suggestions! Thanks!


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ASTD TechKnowledge 2010

November 17, 2009 14:40 by Victoria Devaux

The ASTD TechKnowledge® 2010 Conference & Exposition provides attendees with the latest information, best practices, and learning technology resources available to drive personal and organizational effectiveness. Browse through 80 educational sessions. TechKnowledge offers advice of budget solutions anda cirtual conference if you can't make the trip out. Visit http://tk09.astd.org/ to learn more and to download the session handout now.

This year's conference takes place at the luxurious Rio Las Vegas! The Rio hosts more than 2,500 suites, providing spectacular views of Las Vegas.
Register by November 19th and save $250 off the regular registration rate and get rooms for only $129/night.


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Do leadership experts have it wrong?

November 13, 2009 13:02 by Tora Estep

The Washington Post has an ongoing series of articles and opinion pieces about leadership. Given that we are busily working on The ASTD Leadership Handbook, edited by Elaine Biech, today's guest insight by Matthew Stewart, a former management consultant--The Seduction of Leadership Gurus--caught my eye. After all, our book has an impressive lineup of leadership gurus, including Jim Collins, Jack Zenger, John Kotter, Dave Ulrich, Norm Smallwood, Ed Cohen, Len Goodstein, Ed Betof, and Bill Gentry (to name a few who got their chapters in early), so should we be looking at some racier covers to capture their seductive qualities? No? Oh well. Too bad. It coulda been fun.

Anyway, in his piece, Stewart talks about four lessons he's learned from reading the leadership literature that render the whole concept of leadership literature problematic:

  • Great leadership isn't teachable. (Does that mean that the great number of books and seminars about leadership may be more about boosting the ego and filling the wallet of the leadership guru than about enabling people to become great leaders?) 
  • Great leadership is a property of groups, not individuals. (In other words, great followers make great leaders. With too much emphasis on the individual at the top you lose sight of the importance of the people around the leader helping him or her to make the right decisions.)
  • Great leadership is circumstantial. (You have to be in the right place at the right time, or else you may never become a great leader.)
  • Great leadership can get ugly. (My immediate reaction to this is, if it's ugly, it's not great leadership. It's bad leadership. In some cases, it isn't leadership at all.)

If I understand his overall point correctly, he is saying that leadership literature tends to focus solely on the individual as great leader and fails to look at the entire system that creates the incubator for great leadership. Thus the reader may get some interesting stories and inspiration from leadership books and seminars, but doesn't get a blueprint for creating an environment that will allow great leadership to flourish.

These are some of my general reactions to Stewart's piece:

  • What exactly is the leadership literature that he is talking about? I have come across quite a few books that discuss the setting for leadership and not just the characteristics of the individual.   
  • What is the point of providing leadership training or writing books about leadership? Although there are always those who are cynically just in it for the money or to feel good about themselves, my experience with authors is that they genuinely want to share their experience in the hope that it will help someone do something better. Most of us have learned at least one lesson the hard way and would like to help others bypass that experience. Furthermore, I would argue that leadership behaviors can be learned, although becoming a great leader requires experience and practice. In that way, it is similar to painting: You can learn the basic techniques, the types of brushes to use, the characteristics of various types of thinners and pigments, but you won't become a great painter without the practice and the experience.
  • I like his idea that leadership books that focus on "charismatic leaders [who] have mastered the very forces of nature and can squeeze profits out of rocks with their bare hands" isn't a good way "to develop the practices of participation and accountability that characterize those systems that are capable of producing good leadership." In other words, sole reliance on this type of leadership book, especially in a training or business school setting, may not be such a great idea. But once again, that gets us back to my first point: What are these books? There are others out there that focus on the larger picture. 

Anyway, these are just a few of my thoughts about leadership literature and Stewart's article. I have more, but am not yet fully able to articulate them. I'd like to hear what you have to say about the subject though!

 


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Steve Jobs reveals his 5 presentation musts

November 5, 2009 10:47 by Victoria Devaux
As told by Apple co-founder Steve Jobs, these 5 things are essential to all presentations: a headline, a bad guy, a simple visual, a demonstration, and a memorable moment. And don't forget to sell dreams,  not products. http://www.businessweek.com/smallbiz/content/oct2009/sb2009106_706829.htm

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Get a sample of chapter of the new Ultimate series book, Ultimate Basic Business Skills

October 29, 2009 09:14 by Tora Estep

A few days ago, a copy of the latest book in the Ultimate series, Ultimate Basic Business Skills: Training an Effective Workforce, landed on my desk. Like all the books in this new series, it follows a similar format as the ASTD Trainer's WorkShop series, providing everything you could possibly ask for to quickly put together a training program. It includes guidelines for designing programs, agendas, learning activities, tools, assessments, and PowerPoint slides that can be customized as well as printed for use as class handouts.

The topics of the book are the basic business skills that everyone needs to function succesfully, effectively, and efficiently in the business environment, such as customer service, basic communication, presentations, networking, conflict management, writing, problem solving, decision making, and much more. These are foundational skills that newcomers to the business environment need, but the rest of us could also use some polish on. To learn more about the book and what it provides, check out the Ultimate Basic Business Skills webpage and download the sample chapter.


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Get a free sample chapter from Brian Lambert's forthcoming book 10 Steps to Successful Sales

October 28, 2009 16:17 by Tora Estep

I had a productive day setting up webpages for some of our forthcoming books. One of those is Brian Lambert's 10 Steps to Successful Sales. Brian is our in-house guru of all things sales related (earlier this year his book World-Class Selling: New Sales Competencies with its competency model for sales training was launched at the ASTD International Conference & Exposition in Washington, DC), and his latest book really delivers. He presents 10 steps for successful sales. To learn more about the book, check out the new 10 Steps to Successful Sales web page, which includes a sample chapter as a download, as well as Brian's own webpage devoted to the topic.


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NYT: Networks Too Big for Their Own Good

October 19, 2009 19:56 by jllorens

(From NYT.com, By JON PICOULT) IMAGINE a workplace where all the plum assignments, all the bonuses and all the promotions are steered to relatives, friends and other members of an executive’s inner circle. In any self-respecting organization, such a practice wouldn’t be tolerated.

Most companies purport to be meritocracies, claiming to reward, recognize and promote employees based on workplace achievements, rather than on educational pedigree, political connections or other criteria not based on merit. In a meritocracy, advancement doesn’t hinge on who you know; it’s based on what you’ve accomplished.

Whether or not the companies that fly the meritocracy flag are really meritocracies is a commentary for another day. But one thing is clear: meritocracies are good. When promotions and big bonuses are awarded based on connections and relationships, without regard to individual merit, companies lose credibility and set the stage for an exodus of real talent.

Read more.


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Conducting great performance reviews

September 2, 2009 15:07 by Tora Estep

Even though I do my job pretty well and I have a great relationship with my manager, I dread that annual performance review. It just gives me an icky feeling: now it's time to talk about stuff that's not going well, or to listen to feedback about how I can do better. Even positive feedback makes me feel a little squirmy and embarrassed. So it's not something I look forward to. In terms of how I improve as a performer, it frequently leads to a lot of short-term activity surrounding the review (sort of like that short-term activity surrounding those New Year's resolutions), which then tapers off until work settles down to the usual. (Basically this sort of curve is true for a lot of activities that we do to improve performance; think about training: you attend a training event, when you are done you do lots of things to try to apply it, and then things slowly settle down again. Maybe a few things stick, but a lot goes by the wayside and isn't that frustrating?)

Anyway, back to the performance review: I guess that I am not alone in feeling pretty uncomfortable about the annual review. I certainly know that Jeffrey and Linda Russell, authors of Ultimate Performance Management, a new book that addresses just this topic, do. So they came up with a solution, a new way to approach to managing performance that goes way beyond the annual check-the-box performance review. They came up with the Great Performance Management Cycle and the concept of performance coaching conversations. These are ongoing processes that enable employees like me to get better and better at their jobs and allow managers like my awesome boss (I know, I am totally sucking up, aren't I?) to get better and better results from their people.

I am not going to explain this cycle though, I am going to let the authors do it themselves in the sample chapter that's available on their book webpage. Now, this sample chapter is unusually long and I argued with myself a while before putting it up there, but I think the contents are really interesting while the real value of the book is in the application. Ultimate Performance Management provides everything you need to know to assess, implement, and train people on this way of improving people's performance. You get all you need to be able to put on five workshops, including learning activities, tools, handouts, training instruments, as well as processes and procedures. This is a book that has real potential to improve the ways that people work, so check out the sample and see what you think.


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How will Twitter change the way people do business?

August 28, 2009 15:28 by Tora Estep

So, Twitter. Twitter, Twitter, Twitter. Tweet. Tweet. Tweet. 

What do you do with it? I am still trying to figure it out. I sort of get it, but then I don't. As a member and employee of an organization that aims to lead the profession, it's part of my job to try to figure it out. Thing is, it's pretty new, so its potential is not fully explored yet. What does that mean? It means that any smart, creative, innovative (and potentially unscrupulous) person can come up with a new way to use it. That's always exciting. And it's overwhelming.

An article at Time.com lists 10 ways that businesses can use Twitter, including marketing and advertising, getting (and affecting) stock prices, providing news, getting consumer data, disseminating content, and more. Jeanne Meister has talked about several ways that companies can use Twitter on her blog, including as a recruiting tool.

One of the most enjoyable applications of Twitter that I have come across is the line-by-line retelling of the Indian epic the Mahabharata (@epicretold), which is great for geeky ancient literature lovers like myself, but also suggests other applications such as providing training tips and tools, introducing the contents of a new book, and so on.


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What will the future world of work look like?

August 14, 2009 16:12 by Tora Estep

A few days ago, I was searching around on the web for information about leadership (in relation to a new project with Elaine Biech for a Leadership Handbook, but more on that another time), when I stumbled across an article by one of ASTD Press's authors, Alexandra Levit. In the September-October issue of The Futurist, she writes about the future world of work, from her perspective as a Gen Xer. As a Gen Xer myself, I was interested in what she had to say. These are some of the trends that she sees on the horizon:

  • We'll have to deal with the loss of brain power as Boomers in management start to retire in droves, and we'll have more diverse work places with Boomers who work for personal fulfillment and immigrants to make up the loss of brain power.
  • The companies that we work for will get smaller, as everything that can be outsourced will be outsourced.
  • Many of us won't actually be full-time employees of organizations; instead, we'll be consultants and temporary workers.
  • Because we can work from various locations, we will. As a result, the work day will grow longer and more flexible.  
  • The projects that we work on will change constantly, requiring that we be flexible and adaptive.

Alexandra thinks that these things sound exciting, but I am trying to decide what I think about it.... Well, I can recognize some of the excitement in it, certainly. The ability to work on the fly, to shift tactics quickly, to adapt--it all has a kind of video-game feel that's kind of fun, how fast can you go and how fast can you get out of way of the objects flying at you (for some reason, all I can picture is a roller rink with an assortment of obstacles rolling past that you have to duck). Also, the potential independence of a situation where you are your own employee, working on a project-by-project basis for an organization. That's kind of nice, too.

But there are some downsides as well. For example, I already don't like how much work creeps into home life and the work day expands, expectations of your availability change too. Also, there's a lot to be said for the value of being part of an organization, the value of contributing to something larger than yourself on an ongoing basis. So there are pluses and minuses. Anybody else have a thought?


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