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Learning Industry News and Opinion

The Hidden Cost of Human-Capital ‘Savings’

November 16, 2011 17:57 by jllorens

(From Governing.com) Almost half of the states accomplished budget reductions in fiscal years 2011 or 2012 by laying off employees, according to the National Association of State Budget Officers. And the Labor Department reports that local governments have shed nearly a half-million workers since 2008. The implications of this tactic--for organizational performance and strength of governments' human-capital pools over the medium- and long-term--merit consideration. But public agencies can weather the challenge with effectiveness intact and resilient workforces in place.

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Categories: Communities | Human Capital | News

Blogs: Why Doesn't HR Lead Change?

November 16, 2011 15:15 by jllorens

(From blogs.hbr.org) It's hard to find leaders of the human resources (HR) function who are active in helping their organization improve the way it works. I asked dozens of people who are in HR or in process improvement to share examples of HR change leaders, and I only found a few.

Though it's rare, here's an indicator of what is possible. In 2009 Tony Scibelli, Vice President of Human Resources and Operations at Faxton-St. Luke's Healthcare learned that the Chief Operating Officer and Chief Nursing Officer were going to launch "relationship-based care," a comprehensive cultural change program to focus doctors' and nurses' attention on patients and their families. He offered to have HR involved to address the people aspects. He showed them how HR could weave relationship-based care and continuous improvement into the fabric of this community hospital in central New York, for example by hiring and promoting the right people. He was at the table with them as they planned training and communications, and as they decided how to reward people who took on improvement projects.

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Categories: Communities | Human Capital | News