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Performance Management, Engagement, Succession Planning Top Priorities in Healthcare

November 14, 2009 00:03 by jllorens

(From CNN Money) "Talent Management in Healthcare," a recent study by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), reveals that although healthcare organizations are still struggling with the lack of qualified candidates in the talent market, the primary focus has been on developing and retaining talent. Performance management, engagement, and succession planning are the top strategic emphases for these organizations. Analysis showed that automation of talent management elements, specifically recruitment and learning management, leads the list of enablers that differentiate top performers from the rest of the sample. Utilizing assessments and defining competency profiles are earning organizations substantial gains in employee performance, retention and customer / patient satisfaction.

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